1. Introduction
Ventuno Technologies Private Limited (“Ventuno“, “we“, “us“) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit bluekona.ai or use our SaaS platform (collectively, the “Service“). Capitalised terms not defined here have the meaning given in the Terms of Service.
2. Scope
This Policy applies to personal data processed by Ventuno as a “controller” under the EU General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”) as amended by the CPRA, and India’s Digital Personal Data Protection Act 2023 (“DPDP”). Where Ventuno acts as a “processor” (or “service provider”) for Enterprise customers, the Data‑Processing Addendum (DPA) referenced in the Terms governs.
3. Information We Collect
| Category | Examples | Purpose |
| Account Data | Name, business email, company, password, billing address | Create & maintain your account, billing |
| User Content | Prompts, social‑media posts, uploaded media, analytics metrics | Provide AI generation, scheduling & analytics |
| Usage Data | IP address, device type, browser, pages viewed, interactions, log files | Improve Service, security & analytics |
| Marketing Data | Preferences, survey responses, event RSVPs | Send newsletters & offers (with consent) |
| Cookie & Similar Tech Data | See Cookie Policy (Section C) | Site performance & personalisation |
4. Sources
We collect data:
(a) directly from you
(b) automatically through cookies and
(c) via authorised integrations with third‑party platforms.
4A. Platform‑API Data
When you connect a social‑media account (e.g., YouTube, Facebook, X, LinkedIn, TikTok, Google Business Profile, Threads), we retrieve account identifiers, OAuth tokens, content/insights data and audience metrics as permitted by each platform’s API. This data is used solely to deliver BlueKona features such as posting, analytics and scheduling. You can disconnect any account at any time via the platform’s security settings, which will revoke our tokens.
5. Legal Bases (GDPR)
• Contract (Art 6 (1)(b)) – to deliver the Service.
• Legitimate interests (Art 6 (1)(f)) – to secure and improve the Service.
• Consent (Art 6 (1)(a)) – for marketing emails and non‑essential cookies.
• Legal obligation (Art 6 (1)(c)) – to comply with tax and regulatory duties.
6. How We Use Information
• Operate, maintain and improve the Service;
• Generate AI content at your request;
• Process transactions and send invoices;
• Provide support and communicate security alerts;
• Conduct research and analytics (aggregated / de‑identified where possible);
• Comply with law and enforce our Terms.
7. Sharing & Disclosure
We share personal data only as necessary with:
• Service providers (hosting, LLM vendors, analytics, payments) under contract;
• Integrations you authorise (e.g., social platforms);
• Professional advisers (lawyers, auditors);
• Authorities when required by law or to protect rights;
• Successors in a merger, acquisition or sale of assets (with notice).
8. International Transfers
Data is stored on AWS, we rely on Standard Contractual Clauses or equivalent safeguards.
9. Data Retention
We retain personal data for as long as your account is active or as needed to fulfil the purposes above. Back‑ups are deleted or anonymised within 90 days after account closure, unless legal obligations require longer retention.
10. Security
We employ administrative, technical and organisational measures, including TLS 1.2+ encryption in transit, encryption at rest for sensitive data, role‑based access controls, periodic penetration tests and employee security training. No system is 100 % secure.
11. Your Rights
Depending on your jurisdiction, you may have rights to access, rectify, erase or port your personal data, restrict or object to processing, opt‑out of “sale” / “sharing” (CCPA), or withdraw consent.
Contact info@bluekona.ai
We will verify identity before actioning requests.
12. Children
The Service is not directed to children under 18, and we do no knowingly collect data from minors.
13. Changes to this Policy
We may amend this Policy; updated versions will be posted with a new “Last updated” date. Material changes will be notified by email or a banner.
14. Contact Us
info@bluekona.ai